Incompetence, and inconsideration among staff. Went in a year ago for treatment and was put off time and time again. Made me do an unnecessary bladder test which hurt like hell and then I would up with a UTI. Still haven't been treated for my problem. It also felt as though I was scorned for being a man. Wierd, but that's the way it felt. Looking for another Dr.

This piece of trash has low reviews for a reason. I have had complications for over a year since they did my procedure. Her and her staff should all be fired for the way they treat disabled veterans. Steer clear of hendricks providers, you will come out far worse than you came in.

Dr. Rinard saved my kidney a few of years ago. I had several small kidney stones trapped together causing a blockage. They did not show up on my scans because they were too small. However, together they blocked off a ureter to my kidney. Other doctors dismissed me and just kept giving me antibiotics. But, Dr. Rinard really listened to me and took the time to investigate my problem. I explained where my pain was to her. She knew immediately that it was referred pain. Dr. Rinard saw that the dye used with my scan disappeared where the blockage was. She knew exactly why. She saved my kidney by using a stent to open up the blockage.

Completely useless provider. My husband was seen for low testosterone after having labs from his PCM showing low testosterone and she still took 2 months just to refer him to someone else, still with no prescription and after more labs were done. Just save your time and ask your insurance referral department for a different provider.

After having 2 surgeries, I have seen the ‘actual’ Dr twice, and one of those was for 2 minutes prior to surgery. My follow up visit after surgery was completely bizarre. I’m still not sure who they thought they were seeing? Wrong ins, wrong surgery date, asking why I was there…..Still dealing with complications from surgery but I have resorted to the urgent care for those. I will find another Dr I suppose. And to top it off, I get a letter saying I was a no show for my appt….. Update…they called and scheduled yet another appointment promising I would see Dr Rinard to address the issues I am still having from surgery in January, (it’s now mid April), and, surprise, there was no appt scheduled on day of said scheduled appt. I will be going out of town to be seen. I’m not sure what is going on but I am not waiting around any longer. Update…I finally saw Dr Rinard Sept 5 after seeing a colleague in the same office. He convinced her to see me. She came in to the appt with ‘guns blazing’ so to speak, so I explained as much as I could that somewhere someone in her office dropped the ball. All the phone calls I had made were never relayed to her even though I specifically asked that they tell her and to please ask her to call me. We shall see how this goes but I feel better at least being seen.

My father was referred to Dr. Rinard for stage 4 kidney failure. He NEVER saw the Dr. only his NP, who by the way was FANTASTIC! But, at some point you would expect to see the Dr. The office staff never returns calls. Wouldn't even take the call from my dad's primary care physician. Would NOT recommend this office at all. 1 star because there is no way to put a minus.