Josh Allen, little Kim and the entire Pt staff are very professional and caring and compassionate! On my first visit six weeks ago my lower back pain was so severe I could barely stand or walk. Six weeks later with twice per week PT sessions and doing the home exercises they prescribed, I have "graduated" and feel wonderful. What a blessing! I highly recommend The PT Center of Akron!

My whole family has gone here at some point over the past several years. My husband and I are going there now. I love the staff. The front desk ladies are very friendly and helpful. My PT, Conner, is very knowledgeable and caring. Highly recommend!

Just finished therapy after two knee replacements. I can't say enough about this place. I had done therapy prior to surgery at three other locations in Canton. Nothing compares to PT Center! I was in terrible physical shape and they have given me my life back. They adjusted my exercises to keep me from being bored. When I was tired they changed things up by sitting. Josh and Justin are amazing but every therapist is wonderful and caring. The entire staff works as a well oiled machine! I am strong again and can walk rapidly, keep my balance, go up and down stairs with ease and have no need for a cane. I traveled from Canton to Akron two days a week after finding this place. Just a stand out cut above any place I had been before. Well worth any drive you might need to make.

I wish I could write two separate reviews for the PT Center. This review is mainly directed towards the front desk staff and the business practices/management of the office. I want to clarify that the PTs I worked with, Nate and Kim, are very good at their jobs despite having a hectic caseload. Regarding the front desk and the communications i have had with the two employees. I am furious with their irresponsible management of billing and their inability to take responsibility for their horrendous communication skills. I had asked before making an initial appointment about whether or not insurance covered any of the sessions, I was told that my insurance would cover the sessions. I asked if I needed to give them any other information after I made my first appointment, I was told that they had everything. After my fifth session I asked if my insurance was being billed correctly and I was told everything was fine. So I made another appointment. I have had 11 sessions and was not told about any extraneous charges or that I had a bill till my tenth session. THEY STILL HAVE NOT SENT ME A PHYSICAL COPY OF THE BILL. I went to pay them in person during their business hours and was told that they had left the office for the day and no one could assist me in paying my balance. This is unprofessional and frankly unacceptable. The front desk staff should be fired and replaced with competent employees. There are many other PT businesses to choose from so I would save yourself the headache of dealing with their office.

This place is simply terrible and unacceptable. My wife went there for ankle pain due to history of post op pain and weakness and tear of her ankle ligaments. She was told to do exercises which barely helped her ankle recover. Worse of all it caused her to have back pain now (which she has never had). It even brought her to tears from how bad the pain is and now she has stabbing sciatic symptoms down her legs now and pain up to through her neck as well. She spoke with the therapist about the concern and was just put off and told to come back next visit. They even scheduled her a session and the therapist wasn’t even there to help her and she only worked with the assistant and none of her exercises were adjusted. I am a doctor myself and I am simply shocked by this. This place is unbelievable, I will never refer a patient here especially after seeing how my wife treated.